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Docusign vs Hellosign: Which is Best for eSignature in 2023?

Docusign vs Hellosign: Which is Best for eSignature in 2023?

Docusign vs HelloSign

Docusign vs HelloSign, logos

Digital document signing services are becoming increasingly popular in the business world as they offer efficiency and convenience. Docusign and HelloSign are two of the most popular options. They both have their own unique advantages and drawbacks that make them suitable for different types of businesses. This article looks at DocuSign vs HelloSign, outlining their features, benefits, and disadvantages, to help you decide which service is best for your business.

Docusign and HelloSign are two of the most popular digital document signing services. Both offer a secure platform for signing, sending, and storing documents electronically. They both provide the ability to send documents to multiple signers at once and to customize the signing workflow to meet your business needs. They also allow for the tracking of document progress and the ability to manage documents from any device. Whether you are looking for an efficient and secure way to sign documents or to manage contracts and agreements, DocuSign and HelloSign provide the perfect solution.


Docusign and HelloSign: Overview

Docusign vs HelloSign

Services Offered

DocuSign and HelloSign offer a variety of services, allowing users to easily send, sign, and manage signed documents quickly and securely. Their drag-and-drop interface makes it easy to add signatures, initials, dates, and other necessary information. Furthermore, users can also share documents with multiple signers, set automatic reminders, and customize the branding and look of documents.

Docusign and HelloSign both secure document storage, allowing users to store their documents in the cloud for easy access from any device. Documents are also encrypted with the latest security protocols, ensuring that only authorized parties can access and view the documents.

Finally, DocuSign and HelloSign are both compliant with the necessary industry regulations, making them popular solutions for businesses and other organizations. They are certified to meet the necessary requirements of privacy laws in the United States and Europe, as well as those of HIPAA and GDPR. This provides users with the peace of mind of knowing that their documents are secure.


User Interface

User interface

Docusign and HelloSign offer a slick and modern user interface that is sure to please even the most discerning user. From the moment they log in, users are welcomed with a vibrant home page that offers a range of intuitive features. Navigation is effortless, thanks to a menu bar that allows users to quickly find the appropriate document, template, or folder.

The dashboard of each platform is also easy to use, with a convenient list of documents, folders, and templates that make it simple to keep everything organized. Furthermore, the user interface allows users to quickly and easily add or delete signers, apply tags, and send reminders to signers who have yet to undertake their tasks.


Security and Compliance


To ensure the security of documents, both Docusign and HelloSign use Secure Sockets Layer (SSL) encryption, which guards data against malicious actors. Additionally, both platforms provide two-factor authentication, which adds an extra layer of protection when signing documents. With two-factor authentication, users must enter a unique code sent to their mobile device or email address in order to access their account.

Furthermore, both DocuSign and HelloSign comply with the eSignature legislation of different countries, ensuring that documents are legally binding. In the United States, the Electronic Signatures in Global and National Commerce (ESIGN) Act of 2000 guarantees the enforceability of documents that are signed electronically. Additionally, both platforms comply with the EU Directive on Electronic Signatures, which ensures that signatures made using either Docusign or HelloSign are legally binding.


DocuSign vs Hellosign: Features


Signing and Sending Documents

Docusign makes it easy to send documents for signing, regardless of the location of the signers. With its user-friendly interface, documents can be sent with just a few clicks. Once sent, the signers are provided an easy-to-understand guide that helps them complete the signing process quickly. An e-signature is then securely applied to the document.

HelloSign also offers a convenient way of signing and sending documents. What makes HelloSign unique is its option to use a digital signature pad. This feature allows signers to sign documents with a real pen, which is then converted into an electronic signature. This makes the signing process more secure and efficient. Additionally, HelloSign has a robust system for tracking documents. This system provides users with updates on the progress of the document along with notifications when the document is completed.


Document Templates

To create a document template with Docusign, users can upload an existing document, or create one within the platform. Docusign’s rich text editor includes the ability to add text, images, checkboxes, radio buttons, and signature and initials fields. Once the template is created, users can save, store, and reuse it as needed.

HelloSign’s document templates process is similar to Docusign’s. HelloSign’s editor includes the ability to add text, images, signature fields, and even sections that can be hidden or revealed based on user input. In addition, HelloSign offers a range of pre-built templates for legal documents, contracts, and forms that users can quickly customize and send out.


Customizations and Integrations

With Docusign, users can customize their documents with branding, including company logos, watermarks, and more. They can also integrate documents with third-party applications and services such as Salesforce, Microsoft, and Adobe. In addition, they can utilize documents from a variety of sources, including Word, Excel, PDF, and CAD.

HelloSign also offers users a range of customization and integration features. Users can customize documents with branding, including signatures, company logos, and more. They can also integrate documents with third-party applications and services such as Google Drive, Dropbox, and Evernote. Plus, they can select documents from a variety of sources, including Word, Excel, PDF, and HTML.


DocuSign vs Hellosign: Usability


Ease of Use

DocuSign’s interface is designed with simplicity and efficiency in mind. Users can easily navigate through the platform and access the necessary features. The platform offers a drag-and-drop functionality that allows users to add signature fields, initials, dates, and other necessary elements to documents seamlessly. DocuSign also provides helpful prompts and tooltips to guide users through the signing process, making it accessible even for those who are less tech-savvy.

HelloSign also boasts a user-friendly interface that emphasizes simplicity and efficiency. The platform focuses on providing a straightforward signing experience, allowing users to upload documents, add signature fields, and send them for signature effortlessly. HelloSign’s interface is clean and uncluttered, making it easy for users to locate and access the necessary tools and features.


Collaboration Tools

Collaboration Tools

When it comes to collaboration, DocuSign offers a comprehensive set of tools to facilitate efficient document collaboration among multiple parties. Users can invite others to review, edit, and sign documents collaboratively. DocuSign allows for document tagging, which enables users to assign specific tasks or roles to each collaborator, ensuring a clear and organized workflow. The platform also provides version control features, allowing users to track changes and maintain an accurate history of document revisions. Real-time tracking is another valuable feature of DocuSign, enabling users to monitor the progress of a document and receive notifications when it has been signed.

HelloSign also provides collaboration tools, although with more basic functionalities compared to DocuSign. Users can send documents for review to others and collect comments or feedback. While HelloSign does not offer the same level of advanced features as DocuSign, it still enables basic collaboration among team members or clients.


Mobile App Experience

Mobile App Experience

Both DocuSign and HelloSign recognize the importance of mobile accessibility and offer dedicated mobile apps for iOS and Android devices. These mobile apps allow users to sign documents on the go, without being tied to a desktop or laptop computer.

DocuSign’s mobile app provides a comprehensive range of features to support the entire document workflow. Users can prepare, edit, and send documents for signature directly from their mobile devices. The app allows for secure authentication and provides a seamless experience across different devices, ensuring continuity and convenience for users who are frequently on the move.

HelloSign’s mobile app offers a more streamlined experience focused primarily on signing documents. Users can easily view and sign documents using their mobile devices, making it convenient for individuals who primarily need to sign documents while on the go. The app provides a clean and intuitive interface, enabling users to complete the signing process efficiently.


DocuSign vs Hellosign: Pricing


DocuSign Pricing:

Individual Plans:

  • Personal: $10 per user per month (billed annually), includes basic features for individuals.
  • Standard: $25 per user per month (billed annually), offers additional features for small teams.
  • Business Pro: Contact sales for pricing, includes advanced features for businesses and enterprises.

Business Plans:

  • Business Standard: Contact sales for pricing, designed for small to mid-sized businesses with more advanced features and user management capabilities.
  • Business Premium: Contact sales for pricing, offers additional administrative and compliance features.
  • Enterprise: Contact sales for pricing, provides tailored solutions for larger organizations with advanced security and customization options.


HelloSign Pricing:

  • Free Plan: Offers 3 signature requests per month, ideal for individual users or those with minimal document needs.
  • Pro Plan: $15 per user per month (billed annually), includes unlimited signature requests and basic features for small businesses.
  • Business Plan: $40 per user per month (billed annually), provides advanced features and additional team management capabilities.
  • Enterprise Plan: Contact sales for pricing, offers custom solutions for larger organizations with higher document volume and advanced security requirements.


Docusign vs Hellosign: Pros and Cons

Pros and Cons

Docusign Pros:

  • Wide range of customization options for users, allowing for personalized document templates and branding.
  • Multiple document signing options, including e-signatures, digital signatures, and in-person signing.
  • Intuitive user interface with easy navigation and step-by-step instructions for quick learning.
  • Real-time tracking of document status, ensuring timely signing and delivery.
  • Strong security measures, including encryption, secure document storage, and secure document sharing.


Docusign Cons:

  • Cost: Docusign may have higher pricing plans compared to other document signing services.
  • Learning curve: While the platform offers step-by-step instructions, some users may still require time to familiarize themselves with the interface and features.
  • Integration limitations: Depending on specific business needs, Docusign’s integrations with other software or platforms may have limitations or require additional configuration.


HelloSign Pros:

  • Affordability: HelloSign offers more cost-effective plans compared to Docusign, with a starting price of $10 per month for individuals and free plans for occasional document signing.
  • User-friendly interface: HelloSign is known for its intuitive and easy-to-use platform, making it accessible for users of all skill levels.
  • Customization options: The platform provides a variety of document templates and the ability to create custom templates. Users can also add branding and logos to their documents for a professional look.
  • Document tracking and reminders: HelloSign allows users to track the status of documents and send reminders to ensure timely signing.
  • Secure and compliant: HelloSign stores documents securely and complies with industry standards for data protection.
  • Integration options: HelloSign offers integration capabilities, enabling users to connect the platform with other business systems for streamlined document management.


HelloSign Cons:

  • Feature limitations: Depending on specific requirements, HelloSign may have fewer advanced features compared to Docusign.
  • Integration complexities: While HelloSign offers integration options, some users may find the setup or configuration process challenging depending on their existing systems.


DocuSign vs Hellosign: Security Comparison

Security Comparison

Data Encryption

Data encryption is the process of converting information into an unreadable, scrambled format that can only be decrypted with the appropriate key. This method ensures that no one can access the information without the correct key or password. In addition, the encryption process also helps to verify the integrity of the data by allowing the sender and receiver to verify that the data has not been tampered with in transit.


Multi-Factor Authentication

Multi-factor authentication provides an additional layer of security, as it requires the user to provide multiple pieces of evidence to verify their identity. This makes it more difficult for someone to gain unauthorized access to an account or system, as they would need to have both the knowledge and the physical access required to pass the authentication process.

Multi-Factor Authentication

Digital Certificates

Digital certificates provide a number of important advantages. Firstly, they are an unparalleled level of security, as they are designed to be impossible to forge. The certificates are also highly versatile, as they can be used to authenticate users, encrypt data, and secure digital certificates. Furthermore, digital certificates can be used to control access to network resources, making sure that only approved individuals can access sensitive information.

Digital Certificates

DocuSign vs Hellosign: Customer Support


Response Time

Response time is crucial when it comes to customer service inquiries. If your website or service is down, you don’t want to be waiting around for an answer. When it comes to response time, one of the most important aspects is how quickly support staff can respond. A good customer service team should be able to respond to inquiries shortly after the user has posted their question. The faster the response time, the better.


Online Help Resources

When it comes to online help resources, many companies have made it a priority to make sure their customers can find answers quickly and easily. From comprehensive FAQs to detailed help articles, companies are ensuring that customers can quickly find answers to all their questions.

Companies should offer a variety of contact options for customers who still have questions after reading the FAQ and help articles. From email support to live chat and phone support, customers should be able to find a contact option that works for them. This will ensure that customers can get the help they need quickly and easily.


Live Chat and Phone Support

Live chat and phone support are two of the most often-used methods for customers to get assistance from customer service, and they can make all the difference in the world when it comes to customer satisfaction. It’s important to note that both live chat and phone support should be available 24/7. A payment provider that has support available around the clock is essential for customers who may need help at any time. It’s also important to look for providers that have a good rating for customer service, as this can be a great indicator of the quality of customer support.



Docusign vs HelloSign

Both Docusign and HelloSign offer a range of features that can meet a variety of needs for businesses of any size. DocuSign offers more features than HelloSign, while HelloSign is more affordable and easier to use. Ultimately, it depends on the user’s preferences and requirements when it comes to selecting either Docusign or HelloSign. Both solutions offer secure and reliable document signing, as well as excellent customer support. Therefore, users can rest assured that the documents they are signing will be secure and that their questions and concerns will be addressed in a timely manner.

With Ubique Digital Solutions by your side, you can harness the power of technology and innovative tools to propel your business forward. We have a strong track record of helping businesses make the most of their digital opportunities. Contact Ubique Digital Solutions now!



Q: Which platform is more widely used, Docusign or Hellosign?

DocuSign is currently more widely used and established in the eSignature market.


Q: Is Docusign more expensive than Hellosign?

Docusign generally offers more pricing tiers and options, including enterprise plans, which can make it more expensive compared to Hellosign.


Q: Can I use Docusign or Hellosign on my mobile device?

Both Docusign and Hellosign have mobile apps available for iOS and Android devices.


Q: Does Docusign or Hellosign provide integration with other software?

DocuSign has a wider range of integrations with popular business applications, while Hellosign offers integrations with some key platforms as well.

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